ASSESSMENT
We all agree that the scope of the travel industry is vast, often described as limitless. The travel industry is unique in its perpetual activity, constantly evolving with technology and expanding services. As travel companies grow, they face increasing demands, including managing inquiries, follow-ups, accounting processes, multiple suppliers, business report generation, and more. Without proper management, the growth in services and customer base could lead to inefficiencies, inaccuracies, and customer dissatisfaction. Thus, effective management is crucial alongside expansion. This is where Custom ERP software plays a critical role.
Now as the customer base of any travel agency or travel
company increases it poses a question of
managing these unlimited inquiries, follow-up with every inquiry,
accounting process management, multiple supplier’s management, travel
business report generation and analysis, quotation management, itinerary
building, business promotion and many more processes that are an integral
part of the travel business.
Only increasing the amount of offered services, company size and customer base
without proper management of it would not make any sense for any travel
company. As improper management of business processes will result in process
delays, inaccuracy, customer dissatisfaction and finally the travel company
will have to give up their business and there would be no hope to compete any
longer. So travel companies should always give equal importance to travel
business process management along with expanding its reach. Here comes the
travel ERP Software into the picture. As we just discussed how rapidly
technology evolves and to remain stuck to the increased competition, travel
owners need to adopt the latest technology.
Travel ERP software
is the combination of
multiple integrated applications that helps in systematic execution and
automation of multiple travel business processes related to technology,
where ERP stands for “Enterprise Resource Planning”.
Thus, we can say that ERP application is meant for entire business
management.
Travel agency software is the
advanced automated travel technology for the travel industry that
automates complicated processes in the travel business, reduces manual
work, brings more accuracy to the operations, and makes business processes
more efficient.
Travel agency software or tour operator software lifts the heavy load of
automating monotonous business tasks, entire back office-related tasks for
travel companies and helps them to focus on other important parameters.
As travel ERP software is the latest, on-demand technology, Cloud-based travel
ERP software is what makes it even more specific and special. Let’s elaborate
on the concept of cloud-based systems here.
Cloud-based travel ERP
software, also called “Software as a Service” (SaaS), is software that can be
accessed anywhere, anytime via the internet by users with authorized login
credentials. Cloud itself means that the software is deployed on the remote
server of the service provider or vendor and access is given to multiple users
just by providing them valid login credentials. The only essential factor here
is internet connectivity. The difference between cloud ERP and on-premise ERP
is the physical location of the software.
As the cloud-based ERP software is present on remote servers of a vendor, it allows the Travel Company to use it without the need of any hardware device and sets them free of any software installation procedure. Cloud ERP application’s impact is, It can be easily accessed through remote servers with authenticated login credentials.
You can imagine that support cost, maintenance cost & infrastructure cost comes into the picture when we have to maintain things, infrastructure, and hardware but in the cloud-based travel ERP system, we are using it without needing any hardware so there is no question of any maintenance or support cost as opposed to on-premise ERP software where the company’s infrastructure is used to install software and to connect people and processes.
Cloud-based travel ERP systems are accessed over the internet, so you have 24*7 access to your valuable data anywhere, anytime but the only essential factor is you need to have internet connectivity. Cloud-based ERP software thus minimizes the time and place barrier.
Can you imagine that you are getting access to updated information every minute you interact with the system? And if it is possible then how amazing is that? All this becomes possible with cloud-based travel software. Single software gives access to multiple users in terms of multiple roles like a customer, supplier, admin, etc. So every user can get access to real-time information. Changes made at the admin end are visible to suppliers, customers on a real-time basis so every user is updated about the current information, and thus, it minimizes the communication gap and avoids data misinterpretation.
Data security is way better in cloud ERP systems than in on-premise ERP. The
chances of theft attacks are more in on-premise ERP as the software is
installed in its PC which attracts device-related threats. Cloud-based
software offers a multi-layered security strategy; thus, protecting valuable
data.
The security software in the cloud system is updated regularly.
Vendors of cloud providers are very prompt about monitoring the systems and
they provide timely security alerts that might harm the client’s data. The
security level is tighter in cloud ERP as here it is easy to implement
role-based security, so unauthorized users can not hack the data. There are
some common ERP issues that you can easily overcome from its.
Select cloud-based ERP software with some good provisions for data backup and data recovery due to disaster. Data is continuously backed up in cloud-based ERP software. This functionality of robust data backup and data recovery plan is provided by most of the cloud ERP vendors which is performed on a scheduled period.
Cloud travel ERP software allows fast execution of travel business processes with its advanced automated features. In a cloud-based travel ERP system, security handling for mobile devices is easy which allows users to access the application through mobile phones, which, in turn, increases the speed of operation.
The on-premise travel ERP application is where the application is installed in a house on your own PC. So, whenever a new software version is available in the market, a travel company needs to manually update the system which is a time-consuming process but that is not the case in cloud-based travel ERP applications as the software vendor himself provides new updates and upgrades in the software which is a very fast process. The icing on the cake is all these updates & upgrades are available in one-time subscription charges means travel companies need not spend an extra penny for that.
This creates another amazing feature of the cloud-based travel ERP applications. Many vendors make this facility available for travel companies to pay only for the resources they use rather than the number of users using the system. This makes reallocation of resources very easy and this is what makes cloud-based travel ERP software scalable.
As discussed earlier, travel agents need to stay updated and adaptable to the latest trends and technologies to stay up in the competition. Cloud-based travel agency software is the leading technology in the market which can trigger travel industry success with its amazing automated quality features. It helps to get rid of monotonous manual tasks that are prone to human errors and makes the entire travel business management job effective.
Cloud-based travel ERP software is the ultimate solution to unlimited inquiries management & follow-up management. It allows an easy follow-up process of each inquiry received. Follow up feature maintains and tracks the entire communication flow of the Travel Company with a client right from the inquiry is received till the booking confirmation of the tour booked.
This accounting management module of travel agency software allows auto-generation of complex accounting processes such as auto-generating proforma invoices, payment receipts, final invoices, tax %, balance sheet entries, Profit & Loss entries, cash book/bank book entries, etc. Thus, it makes the complicated and hectic accounting process very effortless and accurate.
Imagine if you get all important travel business reports ready for analysis? Yes, travel agency software can auto-generate valuable business reports for travel companies such as tour reports, accounts reports, business reports, HR reports, etc. which forms the key input for the analysis and decision-making process for travel companies.
Travel ERP software comes with a standard list of countries, states, cities, and many more, which makes most of the things ready for travel agents in the itinerary section, and thus, it sets them free from entering minute details.
The quotation is the best way to create a good impression of a Travel Company in front of the customers at very first sight as the first impression serves the last impression. Cloud-based travel ERP software allows the availability of multiple quotation formats to travel agents which gives them a choice of choosing a perfect one as per the preference and taste of a particular customer.
A cloud-based travel ERP solution also facilitates easy HR management of the travel company’s employees. HR management involves roles and responsibilities assigning to employees, leave management, employee salary & bonus management, performance management, etc.
After you have everything going well in the Travel Company in terms of performance and growth, promoting special offers, seasonal offers, and discounts going on becomes the important parameter to attract existing as well as new customers. This feature allows travel business promotional activities via SMS, email, or WhatsApp chat.
Now it’s time to wrap up. When we dream of success we should be aware of the fact that it never comes overnight. You have to do smart work supported with hard work and cloud-based travel ERP software is that smart & advanced technology for Travel Company to achieve a benchmark in the travel industry if properly supported with the talent of employees which together can create wonders for travel business.
Blog by:
For more details:
Pooja
Business Analyst
+91 9745275487
pooja@ksofttechnologies.com
